I hear it
over and over - "I found an example of a business plan, but
it
really has nothing to do with horses." What is really needed
here is a translation from business speak into horse business speak.
The underlying issues of business planning are universal, just as
the underlying fundamentals of good horsemanship. Sometimes the
uninitiated believe that there is a business plan out there that
has already been written, that they can grab off the shelf and run
with. But there is no cookie-cutter approach to planning your horse
business. Your concept itself is very subjective, and there are
regional variations in costs and practices. Your concept is your
"baby." Be prepared to give your baby the time and attention
it deserves.
Research
As you work on your horse business plan, you will be doing lots
of research. You will learn more about the horse industry and how
it fits into the economy than you know now. You will learn about
past trends and keep a sharp eye for developing trends, not only
in the horse industry, but also with the American public in general.
You'll take a look at any regulations, licenses, and other business-shaping
aspects that will affect your horse business. As an industry grows
and develops, it is prone to more regulation. The horse industry
is no exception. Environmental, safety, and animal health and welfare
issues are key areas to investigate. You will study your competitors
in depth. You may get to know them better than even they perhaps
know themselves. Many horse business start-ups make the mistake
of only eyeing the full-page glossy ads of prospective competitors,
and then making the leap to thinking "Well these ads are EXPENSIVE!
Look at how SUCCESSFUL these folks are." Dig deeper and you
may find that this business owes many others lots of money. Or you
may discover that it is a hobby business. In any case, you want
to know more about your competitor than just how they compare to
you for services and prices
. You will develop a profile of your prospective customer, one that
gives you a deeper understanding of how to provide satisfaction
for them and therefore success for you. Is your primary audience
the youth market with a zest for competition, or perhaps the professional
woman who longed to ride as a child, or perhaps families who live
the equestrian lifestyle? Each of these audiences will have some
similar and some different needs. Identifying these is the start
to keep them coming down the bridle path to your horse business
door.
You will construct budgets to project how the money will move in
your business, as well as what financial needs you may have as you
grow and expand. Better to take a hard look at the numbers ahead
of time than have them sneak up on you and bite you in the back.
You will also examine where you will get the supplies and services
that your horse business requires to operate. Hay, grain, shavings,
farriers, and vets all come into play here, as well as contingency
plans if needed. As you conduct this information gathering you will
make new acquaintances and discover new resources that will serve
you well as your business grows. You will also discover a lot about
the character of those you network with. Some are very open and
sharing, with a belief that the marketplace expands with all new
entrants. Others are closed, some are suspicious, and some fear
that they may lose some business when you open yours. This is all
more background for you about the culture and environment you will
be operating in.
Peer and Professional
Review
Once you have written your plan, test the waters. Ask at least one
other person in a similar horse business to review it for a reality
check. Choose someone that you trust, respect, and that is successful.
Having it reviewed by more than one provides even more critical,
and perhaps crucial, input. If horses are your strength, and the
business aspects are secondary to that, having a business-oriented
peer outside the industry review your plan may provide additional
benefits. Since this is your baby and can be a subjective process,
it is this review stage that can interject much needed objectivity.
Consider what your reviewers have offered you and whether you need
to re-think and reshape your plans in any way. Try not to be in
a rush when you are preparing your plan. This process can take several
months to accomplish unless you can devote yourself to it entirely.
For a simple straightforward business plan you will need to allocate
20-40 hours of time. The time commitment increases for more complicated
concepts. Do not be discouraged or overwhelmed because of the time
element. It is all well worth it. Business planning provides you
valuable added depth to your decision making process.
Concept, Customer, Cash
As a horse business entrepreneur taking the first steps of developing
a
business plan, you will need to consider three core areas: I) Concept,
II)
Customer, and III) Cash.
I) Concept: This
is your "dream" and why you will succeed. It covers the
nuts and bolts of how your dream will be achieved.
A) Vision - This is the fun part. Be creative, think boldly, be
idealistic.
Where do you see your dream 10-20 years from now? At the Olympics?
Breeding
top winning stock? Coaching the nations best equestrians? Providing
therapeutic benefits to riders and/or horses? These are but a few
dreams.
B) Mission statement - Your purpose for existing simply stated and
easily
related
C) History - Where your business has been if expanding to the next
level;
how the dream originated if you are a start-up
D) Legal structure - Sole proprietorship, LLC, partnership, incorporation
E) Organization structure and management - Key people and tasks,
chain of
command, and qualifications that show why you will be successful
with this
horse business.
F) Competition - Analysis that shows who the competition is and
where you
fit into the herd
G) Product, service or program overview - What you are offering
to the
market place
II) Customer: This
is who will join you in your dream, and how they will
hear about your dream. It covers your market research and plan.
It is here
that you'll become a super sleuth, learning as much as you can from
research, surveys, interviews, market tests and more.
A) Location - Where you will locate and why
B) Product features and benefits - A more intimate description of
what and
why; what your market advantages may be
C) Target markets - Needs and sensitivities
D) Customer demographics - Can you paint a
picture of what your customer looks like, lives like, and buys like?
E) Distribution - Channels that you will utilize to get your products,
services, programs to market.
F) Promotion - Business image, advertising, public relations
G) Pricing - Cost basis, competitor basis, market share basis
III) Cash: Sharpen
your pencils and take off the rose-colored glasses that
you put on to develop your vision and concept. This aspect is how
your dream
will become a reality. It covers what will be needed to get started
and what
will be needed as the business grows. It's important to realize
that it is
not unusual for a business to lose money during its start-up phase,
and that
for some horse businesses the start-up phase is very long and can
be from 6
to 10 years. In this day and age of instant gratification, horse
business
plans are often written showing the business breaking even and/or
making
hefty profits in year one. Do no write your plan this way merely
to
convince, or perhaps fool, yourself. The horse businesses that do
make a
profit right away may have been developing their client base at
another
stable or horse business prior to going on their own. Or they may
have a
business advantage, like they just inherited the farm mortgage-free.
It is
crucial to have realistic financial projections. In preparing them
talk to
lots of people already in the same horse business.
The other thing to realize is that just because your horse business
may
lose money initially, it doesn't mean that it always will. Your
financial
projections will also show when your horse business will become
profitable,
because you utilize proper planning and business management.
A) Initial investment or start-up funds - Shows how much you need
to spend
before you even open the doors; will include facilities and equipment
needed
to start business
B) Income statement - Shows profit or loss for a specified period
of time
C) Cash flow -Shows how the money will come in and go out monthly
over a
years time
D) Balance sheet - Shows what is owed compared to what is owned
E) Sensitivity analysis - Shows what may result if the best of all
possible
worlds don't happen
F) Break-even analysis - Shows how much business is needed to start
to turn
a profit
G) Ratio analysis as appropriate - Shows your financial aspects
as % which
can be more meaningful than raw numbers
These are the key components of
the process. Once these aspects have been
given due attention, be sure to examine the fourth "C"
- Controls.
IV) Controls:
Monitoring your business for performance and legal and
regulatory adherence. Be sure to put this into your schedule. If
you don't
pause to see what is working and what isn't working, you can't make
the
necessary improvements. With honest evaluation you could turn your
losing
business into a winner, or better yet, keep your winner in the champion
circle.
A) Marketing review - Ensure that you are making the most effective
use of
your marketing budget.
B) Legal services - Be prepared for legal situations by searching
out
counsel you trust.
C) Accounting services - Work with someone that understands the
horse
industry.
D) Record keeping - Horse health, equipment purchase and repair,
employee,
and other -tedious work perhaps, but these are crucial.
E) Computerization - A wonderful tool to keep track of all the above.
------
Lisa Derby Oden has
been providing business development, marketing, and association
consulting services with a focus on problem solving, planning
and growth to the horse industry since 1995. She is an internationally
published author and national speaker on issues affecting horse
business and association development. She produces a quarterly
newsletter focused on horse business/horse association management
topics and leadership issues. Additionally, Lisa wrote "Growing
Your Horse Business" and "Bang For
Your Buck: Making Sense of Marketing for Your Horse Business,"
which are part of her Good Footing Workbook Series that offers
more depth on these topics. She is the 1999 AHC Van Ness Award
recipient for outstanding service to the horse industry. She can
be reached at: (603)878-1694; email at Lisa@horseconsulting.com;
or visit her website at www.horseconsulting.com.